Just listen

Discover the secret to getting through to absolutely anyone

Just listen

Discover the secret to getting through to absolutely anyone


About the book

Drawing on his experience as a psychiatrist, business consultant, and coach, and backed by the latest scientific research, author Mark Goulston shares simple but powerful techniques readers can use to really get through to people-whether they're coworkers, friends, strangers, or enemies. Just Listen reveals how to: make a powerful and positive first impression, listen effectively, make even a total stranger-a potential client, perhaps-feel "felt", tTalk an angry or aggressive person away from an instinctual, unproductive reaction and toward a more rational mindset, achieve buy-in, the linchpin of all persuasion, negotiation, sales, and more. Getting through is a fine art but a critical one. With the help of this groundbreaking book readers will be able to turn the "impossible" and "unreachable" people in their lives into allies, devoted customers, loyal colleagues, and lifetime friends.


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About the author

Mark Goulston is a psychiatrist and consultant to major organizations. His book, Just Listen, ranked #1 in six Amazon/Kindle categories, has been translated into 14 languages, reached #1 in Munich and Shanghai, and became the basis of a 2010 PBS special.

The Consumers Research Council three times named him one of America's Top Psychiatrists, including in 2011. For over 20 years, he has been Clinical Assistant Professor of Medicine at UCLA's Neuropsychiatric Institute. Goulston has appeared on Oprah.


The Today Show, The Phil Donahue Show, CNN, and hosted a PBS pledge drive special. His column Solve Anything with Dr. Mark is nationally syndicated by Tribune Media Services. He blogs for the Huffington Post, Psychology Today, Fast Company, and Business Insider, contributes to the Harvard Business Review and writes a syndicated column for "Biz Journals". He frequently gives keynote speeches at women's conferences.

Dr. Goulston lives in Los Angeles with his wife and three children.


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  • Cover: hard
  • Size: 164х235 мм
  • Number of pages: 246
  • Paper type: offset
  • ISBN: 978-617-577-161-7

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